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This action research study aims to test the feasibility of applying an intercultural language learning and teaching model (IcLLT) to teaching EFL in general education in Vietnam through teachers’ and students’ responses to two trial lessons. The IcLLT model of “construction”, “connection”, “interaction”, “reflection”, and “extension” is developed to foster students’ intercultural competence by invoking their engagement in social interaction and critical cultural reflection. As shown in observations and students’ evaluation sheets, the intercultural language activities in IcLLT lessons could engage the students in activating prior knowledge, comparing culture, talking about cultural issues, and participating in intercultural communication. However, they were not able to reflect on their intercultural perspectives in oral interaction as much as in their writing. In parallel, the teacher agreed that the activities requiring students’ reflection were most challenging and the other three steps of “construction”, “connection”, “interaction” could be conducted in relevance to three-stage Communicative Language Teaching (CLT) skill lessons of Pre-While-Post. The IcLLT is applicable to teach integrated skill CLT lessons with culture-specific input if intercultural objectives are added and relevant intercultural language activities with more focus on students’ intercultural interactions and critical reflection are conducted.  Hence, IcLLT could be recommended as a supplementary approach to integrating culture into EFL teaching to build students’ intercultural communicative competence, which is considered a critical part of the new educational reform in general education in Vietnam

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Service-Learning (SL) has been internationally gaining in popularity in the field of teacher education in higher education thanks to its benefits. However, this pedagogical method is still new in some EFL higher education settings like Vietnam. This qualitative study investigates the undergraduate students’ attitudes after their implementation of an SL-integrated teaching practicum unit at some EFL community classes. In the study, seventy-eight fourth-year students of English in the pedagogy sector at a department of English of a university of foreign languages in Central Vietnam were involved as participants. They were guided to contact community learners of English, observe classes, design lesson plans, do micro-teachings, and finally write reflections. The findings from the reflections revealed that all of the students had positive attitudes towards SL and the teaching practicum unit, which made impacts on their personal growth, classroom management skills, profession, and community-related aspects. Recommendations concerning how to make SL and SL-integrated courses more effective were put forward at the end of the research study.